During the pre-launch phase and current production, the customer representative reserves the right to perform process audit. Production is the area where the most non-conformities can be found and therefore it should be properly prepared.
Why is an effective implementation of the Information Security Management System in accordance to the ISO 27001 necessary nowadays?
The challenges and threats faced by organizations operating in an information-rich and technology-intensive environment require appropriate preparation and response. Such assumptions are met, among others, by the ISO 27001 standard.
5xWhy – effective method for root cause determining
5xWhy is a key part of problem solving. Thanks to it that we are able to define the root cause, not the symptom.
Interim Containment Action – 3 strategies that can be implemented without informing the Client
Nobody likes customer complaints. However, when they occur, it's important to implement interim containment (ICA) actions firstly. We can distinguish them between such activities that are officially included in the complaint report and those that we can check internally - but not necessarily with client informing.
HERCA – method for human error analysis
One of the most common errors in troubleshooting is that the problem was caused by the operator. In practice, this is just the tip of the iceberg that reflects the symptom. In order to get to the root cause, HERCA method is very useful.
IATF 9.1.2.1 Customer satisfaction – supplement: implementation basing on Radar Chart
Customer satisfaction is one of the requirements from IATF standard. In the below article, we present a proposal for its implementation by Radar Chart application.
Control Plan – what you should know during development?
Control Plan is one of the three basic quality documents that are created by suppliers after a new project assignment from the customer (OME). In article is presented what should be know during his development.
50 automotive terms and abbreviations for suppliers – part III
In above article, we present third part of the series related to English phrases and abbreviations for suppliers producing components for automotive.
TISAX – information security assessment standard in the automotive industry
TISAX® is a certification used in the automotive industry focusing on secure processing information. Increasingly, it's also a OEM customer requirement that determines a new business assignment.
Is / Is Not method as a more effective approach to problem description
The Is / Is Not method is an efficient 5W2H extension used to define the problem description. It gives us the opportunity to look at the problem wider and analyze the risk of potentially non-compliant parts at the customer's site.