Training agenda:
1. PPAP Process Audit requirements related to Kaizen
2. Problem definition: 5W + 1H:
- basing on facts
- describing properly the problem
- typical mistakes made by the team
- group exercise
3. Interim Containment Actions (ICA) implementation:
- assessment of effectiveness in context of customer safety
- examples of actions that can be taken at the plant and at the customer’s location
- group exercise
4. Root cause analysis:
- 4M – Ishikawa
- group exercise
- 5 x Why
- proper transition to the next questions
- group exercise
5. Actions for 4M-Man:
- TWTTP – The Way To Teach The People
- HERCA – Human Error – Root Cause Analysis
- group exercise
6. 5 questions for 0 defects (method, man, material, machine)
7. Corrective actions implementation and validation
8. Example of Standard Kaizens
9. Case studies related to problem solving