Kaizen training

Problem solving workshops according to WCM methodology

Kaizen training agenda:

1. PPAP Process Audit requirements related to Kaizen

2. Problem definition: 5W + 1H:

  • basing on facts
  • describing properly the problem
  • typical mistakes made by the team
  • group exercise

3. Interim Containment Actions (ICA) implementation:

  • assessment of effectiveness in context of customer safety
  • examples of actions that can be taken at the plant and at the customer’s location
  • group exercise

4. Root cause analysis:

  • 4M – Ishikawa
    • group exercise
  • 5 x Why
    • proper transition to the next questions
    • group exercise

5. Actions for 4M-Man:

  • TWTTP – The Way To Teach The People
  • HERCA – Human Error – Root Cause Analysis
  • group exercise

6. 5 questions for 0 defects (method, man, material, machine)

7. Corrective actions implementation and validation

8. Example of Standard Kaizens

9. Case studies related to problem solving

Date of training:

04.09.2024 – online training session

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Automotive Quality Solutions
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Training program

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Automotive Quality Solutions

Benefits for the company:

  • Practical knowledge of customer requirements for Kaizen, which will have a positive impact on long term relationship building with customer representative as well as customer quality department.
  • Correct approach to the root cause, for which symptom is operator mistake, by using the form for human error analysis (TWTTP and HERCA)

Automotive Quality Solutions

Participant will learn:

  • how to document activities in the Kaizen report
  • what are the rules of team building
  • how to distinguish the symptom vs. root cause during the analysis
  • what are the practices of the problems creative recognition
  • how to introduce preventive activities to avoid quality problem reoccurrence
  • on practical case studies how to proceed in individual steps according to Kaizen methodology
  • how to correctly describe the problem, avoiding jumping to conclusions
  • how correctly assess the effectiveness of Interim Containment Actions (ICA) and  Permanent Corrective Actions (PCA)

Automotive Quality Solutions


– 350 EUR/participant

In case of 2 or more participants from the same plant offer 10% discount on the second and all other participants.

The invoice due date will be 30 days from the invoice issue date. The invoices for the services will be issued after the service delivery.


Price include:

  • Training participation
  • Training materials
  • Certificate
  • 12 months consulting for participants



– 1 day


Check also out article Kaizen – how to achieve success in small steps

Kaizen training - definition