Stellantis CSR Training – Customer Specific Requirements management according to IATF

Stellantis CSR training agenda:

The training is conducted based on the 1st revision of Stellantis CSRs published in June 2025.

1. Introduction to Stellantis CSR – The role of the QRS document and its connection to IATF 16949

2. CSR and IATF structure – Overview of key points

  • 4.3.2: Integration of QRS in the quality system
  • 6.2.2.1: Quality objectives and their cascading
  • 7.5.3.2.1: Record retention periods

3. Communication and project requirements

  • 8.2.3.1.2 / 8.3.3.3: Special Characteristics
  • 8.3.3.2 / 8.3.5.2: AQR (Additional Quality Requirements) integration
  • Review of milestones for new launches

4. Supplier supervision and change management

  • 8.4.2.4 / 8.4.2.4.1: Tier N monitoring – risk classification and second-party audits
  • 8.4.2.1: Implementation of “safe launch” per GSQN.004 for new/modified parts
  • 8.5.6.1: Change management

5. PPAP, safe launch, and product inspection

  • 6.1: PPAP – Process for ordering samples for:
     • Plant Evaluation (formerly Benestare) by the customer’s plant (for current projects)
     • Procedure in case of negative outcome
  • PRO.00106 PPAP Approval
  • DVP&R – Design Verification Plan And Report (Stellantis Harmonized), QR.10022 – supplier validation test plan
  • 7.1.4: Rework management – identification and re-verification requirements

6. Audits and quality escalations

  • 9.2.2.3: LPA audits – scheduling, leadership involvement, response
  • 9.2.2.4: Product audits
  • 9.1.2.1: Customer escalations

7. Problem solving and warranty management

  • 10.2.3: 8D Process per GSQN.001
  • 10.2.5: Warranty management

8. Reverse PFMEA

9. Global Stellantis Supplier Claim Management Procedure GSQN-001 common for the Stellantis group:

  • Breakdown of complaint indicators
  • Practical notes on submitting 8D reports and Dispute Requests
  • Overview of supplier quality assessment rules

10. GSQN.007 – Capacity Assessment Procedure

11. Best practices:

  • Codesign – what it is and why it’s critical for customer collaboration
  • Supplier codes – link with alphanumeric codes
  • Best practices for resident engineers at European plants
  • Practical tips for cooperation with customer facilities located in Europe

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Training program

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Thanks to Stellantis CSR training, participant will learn:

  • Correct interpretation of Stellantis requirements with respect to IATF.
  • Understand the major procedures in cooperation between customer and supplier
  • Get practical insights in cooperation with customer locations located in Europe.
  • Best Practice for residents of European plants
  • What are the differences between theory and practice for the Derogation
  • Which launch phases are present in the Stellantis terminology and what must be completed in the individual commissioning phase on the vendor and customer side.

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Benefits for the company:

  • Understanding PPAP positive evaluation will contribute to speed up reimbursing of the costs invested in client equipment by supplier. For xFCA recognized as Plant Evaluation (xBenestare) for running projects.
  • What to look for when submitting a Non Conformity Ticket (NCT) or partial cancellation request
  • Positive impact on long-term relationship building with both Stellantis SQE and the customer’s quality department through a practical knowledge of the specific customer requirements.
  • Accelerate response times when reporting quality problems at client sites by gaining knowledge about residents who have built a very good relationship with the customer quality department.

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Duration:

1 day

 

Date of Open Training:

March 9, 2026 – Online open training session

Price:

  • 497 EUR per participant

  • A 10% discount applies to the second and each additional participant from the same plant

Payment Terms:
Invoices will be issued after the service has been delivered. Payment is due within 30 days from the invoice issue date.

In-house or internal online training sessions can also be arranged for companies. For details, please contact our office.

An optional additional workshop day can be added upon client request.

Price includes:

  • Participation in the training

  • Training materials

  • Certificate of completion

  • 12 months of free consulting support for participants

Check also our article Why are Additional Quality Requirements crucial in our collaboration with Stellantis?