Each person dedicated for problem solving according to 8D Methodology has to be aware that ICA can be applied not only in step D3 but also in D0 defined as Problem Statement.
Flying Doctor (Man in the Van) activity in automotive warranty performance can play strategic role regarding main KPI’s improving.
FCA Forever Requirements are a group of activities that organizations must perform to ensure process stability and the quality of the manufactured product.
The implemented quality management system in the organization requires maintenance and improvement in the organization, and audit is one of the tools supporting the assessment.
The organization implementing the quality management system according to IATF 16949 should be aware that each time it must also meet the requirements of its clients.
Weibull analysis should be applied by organization when probability of failure changes over time. In practice it’s applied in case of issues, which don't appear directly in the production plants, but start to occur in the warranty field.
Creating 8D report for internal or external quality problems, it is worth remembering a few basic principles, that will make it fully include all aspects of the problem.
Current IATF requirements focus not only on monitoring quality complaints from customer plants, but also on automotive warranty returns management.