IVECO CSR training agenda:
The training is conducted based on the 1st revision of IVECO CSRs published November 25, 2025.
1. Introduction to IVECO Customer-Specific Requirements
- Overview of the IATF 16949:2016 structure and introduction to CSRs
- Structure of IVECO CSR requirements and key documents: IVG.IFG030, PUR 01-13-14-15-16 and QPS 08018
2. Requirement 7.5.3.2.1 – Record Retention
- IVECO requirements (IVG.IFG030) with retention periods and traceability requirements
- Audit evidence and risks of nonconformity
3. Requirement 8.1 – Operational Planning and Control – 8.1.1 and 8.3.2 (supplemental requirements)
- PUR 13 requirements and risk-based approach in planning
- Planning process inputs and outputs
- Cross-functional planning coordination
4. Requirement 8.2.2 and 8.2.3 – Determination and Review of Requirements
- PUR 01 and translating customer requirements into technical requirements
5. Requirement 8.2.3.1.1 – Customer Waiver
- Management of deviations and approvals (IVG.IFG030)
8.2.3.1.2 – Special Characteristics
- Identification and classification
- Documents: 18-0011 / 18-0016 and FPI.IFN053
- Workshop: identification of special characteristics on a drawing
6. Requirements 8.3.4 – Product Design and Development
8.3.4.3 – Prototype Program
- Requirements (18-0002, 18-0011) and prototype validation expectations
8.3.4.4 – Product Approval Process
- Linkage to PPAP (IVG.IFG030) with customer approval stages
7. Requirement 8.4.1.3 – Customer-Approved Sources (Directed-Buy)
- Supplier selection rules
- Integration of PUR 01 with RFQ/SOR
- Risks related to unapproved suppliers
8. Requirement 8.5.1.1 – Control Plan
- Linkage with PFMEA and process flow
- IVECO-specific requirements: 18-0011 / 18-0016 and FPI.MAP048
- Case study: control plan review
9. Requirement 8.5.2 – Identification and Traceability
- IVG.IFG030 + 18-0015
- Serialization and batch traceability
- Practical examples from automotive production
10. Requirement 8.5.5.1 – Feedback of Information from Service
- QPS 08018 (Supply Quality Performance – SQP)
- Integration of warranty and field performance data
- Closed-loop corrective action process
11. Requirement 8.6.2 – Functional and Dimensional Testing
- Validation requirements (IVG.IFG030, FPI.IFP057) with test planning and reporting
- Laboratory testing vs. production testing
12. Requirement 9.1.2.1 – Customer Satisfaction – Supplemental
- SQP indicators (QPS 08018)
13. Requirement 9.2.2.3 – Manufacturing Process Audit
- PUR 14 / PUR 15 requirements
- Layered Process Audits (LPA) and audit preparation checklist
14. Requirement 10.2 – Problem Solving
10.2.3 Problem Solving
- 8D methodology (QPS 08018) with root cause analysis tools (5 Why, Ishikawa)
10.2.6 Analysis of Nonconforming Product
- Requirements for nonconformity analysis
- Feedback for continual improvement
Practical Workshops
- Interpretation of RFQ and SOR
- Identification of special characteristics
- Linkage between the Control Plan and PFMEA
- Simulation of problem solving using the 8D method
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Automotive Quality Solutions
Training program
PDF file
Automotive Quality Solutions
After the IVECO CSR training, participants will be able to:
- correctly interpret Iveco requirements in relation to IATF 16949,
- understand the main documents governing cooperation between the customer and the supplier,
- apply practical guidelines for effective cooperation with the customer’s plants,
- understand the launch phases used in Iveco terminology, including what must be completed at each stage by the supplier and by the customer’s plant.
Automotive Quality Solutions
Benefits for Your Organization:
- Understanding the rules applied when granting positive product approval helps achieve successful trial results within the target timeframe and, as a result, supports earlier reimbursement of part of the tooling costs invested by the supplier.
- A positive impact on the long-term development of relationships both with the Iveco customer representative and with the quality department of the customer’s plant, based on practical knowledge of the customer-specific requirements.
- Faster reaction in the event of quality issues reported by the customer’s plants, supported by knowledge about resident engineers who have built strong working relationships with the customer’s quality departments.
Automotive Quality Solutions
Duration:
1 day
Date of Open Training:
June 19, 2026 – Online open training session
Price:
497 EUR per participant
A 10% discount applies to the second and each additional participant from the same plant
Payment Terms:
Invoices will be issued after the service has been delivered. Payment is due within 30 days from the invoice issue date.
In-house or internal online training sessions can also be arranged for companies. For details, please contact our office.
An optional additional workshop day can be added upon client request.
Price includes:
Participation in the training
Training materials
Certificate of completion
