8D Report – Closing Audit

The last step in problem solving using the 8D Report is step D8. It relates to the recognition of the team.

One of the stages that can be assigned to it is the Closing Audit, which ensures the certainty of an effective analysis.

Step D8 – Recognition of the team’s contribution

Conducting an analysis requires the appropriate skills and experience to be able to make progress towards a satisfactory problem solution. These skills and experiences are the reason for the appropriate selection of team members.

The very process of solving a problem leads to a better understanding of it from the data at each stage. As we increasingly understand its cause and solution at different stages throughout the analysis must be applied, different skills, support tools, and experience.

Acknowledging the effort of the team and other people involved is very important as it strengthens behavior and self-esteem. However, unlike the previous steps, this one is very often overlooked. Why? Because management assumes that problem-solving is a standard activity assigned to employees’ responsibilities.

This is a false assumption because step D8 gives us the ability to:

  • evaluation and summary of the overall analysis
  • check that all 8D steps have been completed
  • update of the last part of the 8D report
  • sending the completed report to the customer (in electronic form or on the customer portal)
  • thanks to the team for the contribution of the work
  • communicating the organization of the effects of their work

8D report Closing Audit – assumptions

One of the tools supporting this step (Discipline) is the Closing Audit. Its structure reflects the steps that are carried out when creating a standard 8D report. However, the significant difference is the separation of the time dedicated to a given step in relation to the requirements of the client and the organization.

As a rule, the above audit should be carried out by a manager or supervisor, but there may of course be more than one person involved. As a result, the team that conducted the problem analysis receives a clear message that their work is important to the organization. In addition, each person can directly present the actions taken on the production line.

You can download an editable Excel form for free on the Free Quality Tools

Document name: 8D Report Closing Audit – Excel form

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